Privacy Policy
Last updated: January 2025
Overview
Syntraflow LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (Syntraflow.net) or engage our services.
Information We Collect
Information You Provide
When you contact us or engage our services, we may collect:
- Name and contact information (email, phone number, address)
- Company name and role
- Information about your business and workflows
- Communications between you and our team
- Payment and billing information (processed securely through third-party providers)
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on our site
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate about projects, proposals, and deliverables
- Process payments and maintain financial records
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information to third parties.
Client Data and Confidentiality
During the course of our consulting engagements, we may have access to your business data, documents, and workflows. We treat all client data as confidential and:
- Only access data necessary to provide our services
- Do not share client data with third parties without consent
- Use enterprise-grade AI providers with appropriate data handling policies
- Delete or return client data upon project completion (unless retention is requested)
- Are willing to sign NDAs and work within your security requirements
Third-Party Services
We may use third-party services that collect information, including:
- Website hosting and analytics providers
- Payment processors
- Email and communication tools
- AI service providers (for delivering our consulting services)
These providers have their own privacy policies governing their use of your information.
Data Security
We implement reasonable security measures to protect your information, including:
- Encryption of data in transit (HTTPS)
- Secure access controls
- Regular security reviews
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
To exercise these rights, contact us at admin@syntraflow.net.
Cookies
Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last updated" date. Your continued use of our website or services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: